Privacy policy

Privacy Policy

We take your privacy seriously, and we want you to know how we collect, use, share and protect your information.

Information we collect

We receive and may store any information you enter on our website or give to us in our store. For example, we collect information from you when you place an order, call us with a question, or use any of our services.

The information we collect from you includes things like:

  • Your name

  • Your mailing address

  • Your e-mail address

  • Your phone number

  • Your¬†credit card¬†number and other payment information

It may also include information you give us about other people, such as the name and address of a gift recipient, or the name and contact info of a pickup person.

Automatic Information

Like many other websites, we also collect information through cookies and other automated means. Cookies are commonly used by websites to save data on your computer. A cookie is a smallfile stored on your computer by a website to help personalize your user experience. Cookies make it easier and faster for you to use our site because it can remember if you've visited the site before. The information we collect from cookies may include your IP address, browser and device characteristics, referring URLs, and a record of your interactions with our website. We use cookies to create a more personalized shopping experience on our website.

Using the information we collect

We use the information we collect for things like:

    • Fulfilling orders and requests for products, services or information

    • Processing returns, exchanges and layaway requests

    • Tracking and¬†confirming¬†online orders

    • Delivering or installing products

    • Operating, evaluating and improving our business
  • Sharing the information we collect

We do not sell, rent or trade your personal information to third parties.

We may share your information with third parties to perform services on our behalf such as:

  • Fulfilling orders

  • Delivering packages

  • Servicing products

  • Fulfilling subscription services

  • Conducting research and analysis
  • Sometimes we may be required to share personal information in response to a regulation, court orders or a subpoena. We may also share¬†¬† information when we believe it's necessary to comply with the law. We may also share personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.


         Whether you are shopping online or in our stores, we use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it. NYC Rugs cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.


External links

Our website may link to other websites, many of which have their own privacy policies. Be sure to review the privacy policy on the site you are visiting.

Privacy Policy Updates

We reserve a right to update our Privacy Policy anytime. If we make significant changes to the Privacy Policy, we will post a prominent message on our website.


Send us an e-mail here

  • United States of America

    phone: +1(917)3254992

  • France

    phone: +33 652961598